Refund policy

We value our customers and are committed to providing quality products and a positive shopping experience. Please review our return guidelines carefully before making a purchase.

Returns

We accept returns within 14 days of delivery for eligible items.

To qualify for a return:

  • Items must be unworn, unwashed, and in original condition

  • All tags must be attached

  • Items must be free of stains, odors, makeup, or damage

We reserve the right to refuse returns that do not meet these standards.

Non-Returnable Items

The following items are final sale and cannot be returned:

  • Sale or clearance items

  • Bodysuits, intimate items, or accessories (for hygiene reasons)

  • Gift cards

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

If approved:

  • Refunds will be issued to the original payment method

  • Please allow 5–10 business days for processing depending on your bank

Shipping costs are non-refundable.

Exchanges

We do not guarantee exchanges due to limited inventory. If you wish to exchange an item, we recommend returning the original item and placing a new order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos. We will resolve the issue promptly.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect.

Policy Integrity

We are committed to fairness and transparency. Any signs of excessive returns, worn merchandise, or misuse of our policy may result in refusal of future returns.